Data Protection

Privacy Policy

This Privacy Policy explains how Dongguan Clothing Manufacturer Co., Ltd. collects, uses, and protects your personal information with transparency and care.

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Data Protection

Our Privacy Policy

Introduction

This Privacy Policy explains how Dongguan Clothing Manufacturer Co., Ltd., a sub-brand of Dongguan TuoZhen Clothing Co., Ltd. based in Humen Town, Dongguan City, Guangdong Province, China, collects, uses, stores, and protects personal information. As a streetwear and apparel manufacturer serving trendy brands, startups, independent designers, and retailers across more than 100 countries and regions, we are committed to handling your data responsibly and transparently. This Privacy Policy applies to information processed in connection with our manufacturing services, quotation requests, and business communications. By engaging with Clothing Manufacturer Ltd., you acknowledge the practices described here. We encourage you to read this Privacy Policy carefully so you understand your rights and how your personal information is treated throughout our relationship.

Scope

This Privacy Policy governs personal information collected by Dongguan Clothing Manufacturer Co., Ltd. through our website, quotation forms, email correspondence, sampling requests, and order management processes. It applies to prospective clients, active customers, suppliers, and visitors who interact with our services. This Privacy Policy does not cover the practices of third-party websites, social media platforms, or services that we do not control, even where links appear in our materials. It also does not apply to anonymized or aggregated data that cannot reasonably identify an individual. Where local data protection laws in your jurisdiction grant additional protections, those rights apply alongside this Privacy Policy. If any provision conflicts with mandatory law applicable to you, that law prevails to the extent required.

Definitions

To support clear understanding of this Privacy Policy, the following terms apply. Personal information means any data relating to an identified or identifiable natural person, such as a name, email address, or postal address. Processing means any operation performed on personal information, including collection, storage, use, disclosure, and deletion. Controller means the entity that determines the purposes and means of processing, namely Dongguan Clothing Manufacturer Co., Ltd. Processor means a third party that processes personal information on our behalf. Data subject means the individual to whom personal information relates. Cookies are small text files placed on your device. These definitions align with internationally recognized data protection frameworks, including GDPR and CCPA concepts, and are used consistently throughout this Privacy Policy.

Information We Collect

Dongguan Clothing Manufacturer Co., Ltd. collects personal and business information necessary to provide quotations, samples, and apparel manufacturing services. The categories of information we collect depend on how you interact with us and may include the following. We collect this information directly from you, automatically through your use of our website, and occasionally from authorized third parties such as logistics partners. We limit collection to what is relevant for our streetwear production and customer service purposes, consistent with this Privacy Policy.

Contact details such as name, company name, email address, telephone number, and shipping or billing address
Order information including product specifications, design files, quantities, and sampling requirements
Commercial information such as quotation history, invoices, and payment-related records
Technical data such as IP address, browser type, and device information collected automatically
Communications you send to us, including emails, messages, and customer support inquiries

Purposes & Legal Bases

Dongguan Clothing Manufacturer Co., Ltd. processes personal information only where we have a valid legal basis under applicable law. We rely on the performance of a contract to fulfill orders, prepare quotations, and deliver manufacturing services. We rely on legitimate interests to operate, secure, and improve our business, provided those interests are not overridden by your rights. We rely on consent for certain marketing communications and non-essential cookies, which you may withdraw at any time. We rely on legal obligations to meet accounting, tax, customs declaration, and inspection requirements. Where we process information for a new purpose incompatible with the original, we will inform you and, where required, seek your consent in accordance with this Privacy Policy.

Contract performance for quotations, sampling, and order fulfillment
Legitimate interests for service improvement and security
Consent for marketing and non-essential cookies
Legal obligations for tax, customs, and recordkeeping

How We Use Your Information

We use the personal information described in this Privacy Policy to operate our streetwear and apparel manufacturing services and to communicate with you effectively. Specifically, Dongguan Clothing Manufacturer Co., Ltd. uses your information to respond to quotation requests, prepare samples, manage orders through our five-step quality control process, coordinate global shipping and logistics, and provide customer support. We also use information to issue invoices, process payments, maintain accurate business records, and comply with legal and regulatory obligations. Where permitted, we may use your contact details to share relevant updates about our products, seasonal collections, and services. We do not sell personal information. All uses are limited to the purposes and legal bases set out in this Privacy Policy and applicable data protection law.

Sharing, Transfer & Disclosure

Dongguan Clothing Manufacturer Co., Ltd. does not sell personal information and shares it only as necessary to deliver our services or comply with law. We may disclose information to our parent company, Dongguan TuoZhen Clothing Co., Ltd., and to trusted service providers acting as processors on our behalf. Categories of recipients include the following. Each processor is bound by confidentiality and data protection obligations consistent with this Privacy Policy. We may also disclose information where required by a court, regulator, or applicable law, or to protect our legal rights.

Logistics and shipping partners for global delivery [TO BE FILLED]
Payment and banking providers for transaction processing [TO BE FILLED]
Customs, inspection, and freight-forwarding agents
IT and website hosting providers [TO BE FILLED]
Authorities where disclosure is legally required

Cross-Border Data Transfer

Dongguan Clothing Manufacturer Co., Ltd. is located in China and serves clients across more than 100 countries and regions, which means your personal information may be transferred to and processed in countries other than your own. Where we transfer personal information internationally, we take steps to ensure an adequate level of protection consistent with this Privacy Policy and applicable law, including standard contractual clauses or equivalent safeguards where required. Transfers may occur, for example, when coordinating international shipping, customs declaration, and inspection, or when using service providers located outside your jurisdiction. By providing your information for cross-border orders, you understand that such transfers are necessary to fulfill your manufacturing and delivery requirements. Details of specific transfer mechanisms are available on request [TO BE FILLED].

Data Retention

Dongguan Clothing Manufacturer Co., Ltd. retains personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining business records, and meeting legal, tax, and customs obligations. Retention periods vary depending on the type of information and the applicable legal requirements. Order, invoice, and accounting records are retained for the period required by applicable Chinese law and international trade regulations [TO BE FILLED]. Quotation and inquiry records are retained for [TO BE FILLED]. Marketing contact details are retained until you withdraw consent or object. When personal information is no longer required, we securely delete or anonymize it. Where you request deletion, we honor that request subject to retention obligations imposed by law as set out in this Privacy Policy.

Security

Dongguan Clothing Manufacturer Co., Ltd. implements appropriate technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure. Our approach to data security reflects the same quality-first discipline embodied in our five-step quality control methodology. Measures include access controls, confidentiality obligations for staff and processors, and secure handling of design files and commercial records. While we take reasonable steps to safeguard your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. In the event of a personal data breach that poses a risk to your rights, we will notify affected individuals and relevant authorities where required by applicable law, consistent with this Privacy Policy. Specific security certifications are available on request [TO BE FILLED].

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information under laws such as the GDPR and CCPA. Dongguan Clothing Manufacturer Co., Ltd. is committed to honoring these rights in accordance with this Privacy Policy. To exercise any right, please contact us using the details in the Contact section. We will respond within the timeframe required by applicable law and may need to verify your identity before acting on a request. You also have the right to lodge a complaint with a competent data protection authority.

Right to access the personal information we hold about you
Right to rectification of inaccurate or incomplete information
Right to erasure, subject to legal retention obligations
Right to restrict or object to certain processing
Right to data portability where applicable
Right to withdraw consent at any time
Right to opt out of the sale or sharing of personal information

Cookies & Analytics

Our website uses cookies and similar technologies to operate effectively and to understand how visitors interact with our content. This section of our Privacy Policy explains the categories of cookies we use. You can manage non-essential cookies through your browser settings or any cookie preference tool we provide. Disabling certain cookies may affect website functionality. We use analytics tools to measure traffic and improve our services [TO BE FILLED]; where these involve non-essential cookies, we rely on your consent as described in this Privacy Policy.

Strictly necessary cookies required for core website functionality
Performance and analytics cookies that measure site usage
Functional cookies that remember your preferences
Marketing cookies used only with your consent [TO BE FILLED]

Children’s Privacy

Dongguan Clothing Manufacturer Co., Ltd. provides business-to-business apparel manufacturing services and does not direct its website or services to children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction, or under the minimum age required by applicable data protection law. If you believe that a child has provided us with personal information, please contact us using the details in the Contact section of this Privacy Policy, and we will take reasonable steps to delete such information promptly. Parents or guardians who have concerns about their child’s personal information may exercise the rights described in this Privacy Policy on the child’s behalf where permitted by applicable law.

Automated Decision-Making

Dongguan Clothing Manufacturer Co., Ltd. does not use your personal information for automated decision-making that produces legal or similarly significant effects without human involvement. Quotations, sampling decisions, order approvals, and quality control assessments are reviewed and managed by our experienced team, consistent with the hands-on, quality-first philosophy that defines our company. Should we introduce any automated processing or profiling that significantly affects you in the future, we will update this Privacy Policy, inform you of the logic involved and the consequences of such processing, and provide the safeguards required by applicable law, including the right to obtain human intervention, express your point of view, and contest the decision. Any such processing would be carried out only with a valid legal basis.

Updates to This Policy

Dongguan Clothing Manufacturer Co., Ltd. may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal obligations. When we make material changes, we will revise the effective date and, where appropriate, provide additional notice through our website or by contacting you directly. We encourage you to review this Privacy Policy periodically so you remain informed about how we protect your personal information. Your continued use of our services after an updated Privacy Policy takes effect constitutes acknowledgment of the revised terms, to the extent permitted by applicable law. Previous versions of this Privacy Policy are available on request [TO BE FILLED]. The current version supersedes all prior versions upon publication.

Contact

If you have questions about this Privacy Policy, wish to exercise your data protection rights, or would like more information about how Dongguan Clothing Manufacturer Co., Ltd. handles your personal information, please contact us using the details below. We are committed to responding promptly and resolving any concerns in accordance with this Privacy Policy and applicable law. As a streetwear and apparel manufacturer serving clients worldwide, we value transparent communication at every stage of our relationship.

Entity: Dongguan Clothing Manufacturer Co., Ltd., a sub-brand of Dongguan TuoZhen Clothing Co., Ltd.
Postal address: Humen Town, Dongguan City, Guangdong Province, China [TO BE FILLED]
Email: [TO BE FILLED]
Telephone: [TO BE FILLED]
Data protection contact: [TO BE FILLED]

Start Your Production

Privacy & Data Protection

Privacy Policy FAQ

Straight answers about how Clothing Manufacturer Ltd handles the data you share when requesting a quote or placing a production order.

What does your Privacy Policy say you collect when I submit a quote request?

Our Privacy Policy covers the details you provide in an RFQ: your name, business name, email, phone, country, and order specifics like styles, quantities, and design files. We use this information solely to prepare quotes, develop samples, and coordinate your streetwear production with our team in Humen Town, Dongguan.

How long does the Privacy Policy say you retain my inquiry records?

Under our Privacy Policy, inquiry and order records are kept only as long as needed to serve you and meet legal, customs, and accounting obligations. Active customer files support reorders and our 5-step QC traceability. [TO BE FILLED: exact retention period in months/years]. You may request earlier deletion at any time.

Which third parties receive my information under your Privacy Policy?

Our Privacy Policy limits sharing to parties needed to fulfill your order: international logistics, customs declaration and inspection providers, and payment processors. As a sub-brand of Dongguan TuoZhen Clothing Co., Ltd., we may share data internally for production. We do not sell your data. [TO BE FILLED: named logistics and processor partners].

Do you use Google Analytics or other tracking on this site?

[TO BE FILLED: confirm whether Google Analytics, cookies, or similar tracking tools are deployed]. Where analytics are used, our Privacy Policy explains the purpose, the data collected, and how you can opt out through your browser settings or cookie controls. We use any such data only to improve site experience.

How do I request deletion of my data under your Privacy Policy?

To exercise the deletion rights in our Privacy Policy, email us from the address on file and tell us which records to remove. We will confirm your identity and process the request, except where customs, tax, or contract records must legally be retained. [TO BE FILLED: dedicated privacy contact email and response timeframe].

Do you store my payment card details?

No. We do not store full payment card numbers on our systems. Payments are handled through dedicated processors and banking channels, so card data stays with those providers. Our Privacy Policy describes the limited transaction information, such as confirmation references, that we retain for order and accounting purposes.

How is my data transferred overseas when I order from another country?

Since we serve customers across more than 100 countries and regions from China, your data is processed at our facilities in Dongguan, Guangdong. Our Privacy Policy explains that necessary order details are shared with shipping and customs partners to deliver internationally. [TO BE FILLED: cross-border transfer safeguards or standard contractual clauses].

Is my design and artwork kept confidential during production?

Yes. Your designs, tech packs, and brand artwork are treated as confidential and used only to produce your order through our in-house design, sampling, and 5-step QC process. We do not reuse client artwork for other brands. [TO BE FILLED: availability of a formal NDA on request].